Operations and Finance Coordinator role advert
LoveWell is recruiting an Operations and Finance Coordinator to manage the operational aspects of both the charity and its traded income stream.
Job Title: Operations and Finance Coordinator
Reference code: LWCIOR002
Contract type: Fixed-term contract (8 months) with realistic potential for extension
Location: Bristol. This is an office-based role, in St Paul’s, Bristol. We offer flexible working arrangements, but for the requirements of your role will need you to be able to travel to the office.
Hours: Part-time: 16 hours per week (spread over 4 days)
Salary: £28,000 per annum (FTE). Pro rata salary applies for part-time hours.
Reporting to: CEO of LoveWell
Deadline for applying: Monday 13th October, 5pm
Overview of the Organisation
LoveWell is a charity whose vision is to empower women who have experienced significant trauma through trafficking and exploitation on their journey to employability and entrepreneurship. We create supportive pathways into employment for women who have experienced trafficking and sexual exploitation.
Our Mission is to deliver transformative training and mentoring, empowering women to recognise their transferable skills and support them to grow in confidence, increase their skills and abilities to move confidently into employment, education, and training, and build towards a positive future. We do this through our Live and Work Well employability programme and mentoring programme, supporting women who have experienced significant trauma through trafficking and exploitation to build skills and confidence for the workplace.
LoveWell’s Values
Respect – all trainees, employees and volunteers have the right to be treated with dignity, empathy, and due regard for their feelings, thoughts, and rights.
Equity – we anticipate and respond positively to diverse needs and circumstances, so that everyone can achieve their potential. Inequalities are challenged and addressed.
Accountability – we recognise that we provide a service to our trainees and to our investors, and we focus on delivering excellence.
Trust – we nurture positive relationships with and between all our stakeholders.
Teamwork – we work cohesively and collaboratively with honesty and integrity at all levels.
Role Description
We are currently recruiting for an Operations and Finance Coordinator, who will report into the CEO of LoveWell, managing the operational aspects of both the charity and its traded income stream.
The successful candidate will be confident and experienced managing operational processes and procedures, with good financial acumen, and willing to be hands on in a small but growing charity. They must be committed to LoveWell’s vision to empower women who have experienced trafficking and sexual exploitation into employment, training and further education, willing and eager to engage with our mission and have appreciation of a trauma-informed approach to empowering women to make changes in their lives.
Key Responsibilities
Our operations coordinator will play an instrumental role in LoveWell’s operations and finances, working closely with the CEO, (and Board of Trustees as required), to ensure clear and effective management of our finances, resources and people. There are three key elements to the role, with good stakeholder management and communications central to all activities:
Coordination of finance and operations across both the charitable activities and traded income
- Lead on all financial management, including using financial systems to track procurement and sales financial information, managing and tracking traded income and funded income – and providing regular, comprehensive information to the CEO, staff and Board of Trustees as required (working closely with our Treasurer)
- Regular updating of Sales and Costs spreadsheet, monthly stock take, writing manufacturing schedules (to work seasonally in conjunction with training programme), all purchasing for the organisation, updating supplier information, management of manufacturing space
- Customer order fulfilment (wholesale and D2C), supporting production staff and volunteers with the manufacturing and packaging of products
- Managing stock rotation, organising cleaning schedules, supporting production team with stock take
- Creating wholesale documents, price lists and counter displays for shops and events with information on LoveWell and our products (including prices, descriptions, photos etc.)
Administration, events and HR process and policies
- Working with the CEO to ensure all employment policies and processes and legal obligations are in place
- Supporting with tracking and managing funding bids, dates and deadlines and supporting CEO with communication to funders
- Reporting and management of accrediting bodies – as required
- Tasks related to Events: preparation, packing of products and equipment, being available to run some events, admin tasks, pack down.
- Helping with administrative tasks and general office support
Communications and marketing support
- Website management – making sure all customer-facing and behind-the-scenes information is correct and up-to-date
- Contributing to marketing collateral, online marketing and PR as required
Key Skills
A fantastic and flexible role for someone with strong organisational skills and financial acumen to work in a small but ambitious team looking to make a real impact for the women we work with.
Essential
|
Desirable |
An excellent command of the English language - written and spoken |
Any other further education certificate |
Excellent communication skills - able to communicate with confidence and clarity to a range of stakeholders |
|
Strong digital skills and experience using I.T. packages (as a minimum: word, excel, e-mail, PowerPoint, Google docs, calendars etc.) |
An understanding and network within the voluntary sector and employment community across Bristol |
Experience of working in an operations role |
Understanding of manufacturing processes for natural skincare products |
Understanding of the requirement for confidentiality |
Experience of work in the charity sector |
Experience and strong capabilities managing budgets and financial systems including budget monitoring and forecasting (such as Xero, QuickBooks) |
Awareness of trauma-informed working |
Experience in a customer-facing role |
Awareness of the issues faced by women from marginalised backgrounds |
Strong administration and project management skills |
Committed to ongoing development of themselves and the service |
The ability to work flexibly to meet the demands of the service |
|
Confident working under own initiative, prioritise tasks to agreed timelines for themselves and others |
|
Able to work in the UK |
|
Ability to manage ambiguity and change |
|
Ability to sometimes work under pressure and creative at problem solving |
|
For more information and to request an application pack please contact:
Claire Dormand
CEO, LoveWell
07517 869798
Deadline: 5pm, Monday 13th October 2025
Interviews: Interviews to take place Friday 17th October 2025.
NB: Due to the remit of LoveWell to offer support to vulnerable women and the sensitive nature of the work, only female applicants for this post are considered, in accordance with the provisions of the Occupational Requirement (Equality Act 2010, Schedule 9 Part I).
men and the sensitive nature of the work, only female applicants for this post are considered, in accordance with the provisions of the Occupational Requirement (Equality Act 2010, Schedule 9 Part I).
At LoveWell, our Live and Work Well Employability programmes are at the core of what we do. Every purchase you make funds these transformative initiatives, empowering women with the skills to secure and retain jobs in the mainstream economy.
Over six months, participants attend Life Skills sessions, learning essentials like budgeting and life admin, as well as mental health skills, including self-care, stress and anxiety management, and communication skills. The Employability training sessions are where they undertake work-ready training, gaining hands-on experience in manufacturing LoveWell products and enhancing their numeracy and literacy skills. The final step is a voluntary work placement where they apply their newly acquired skills in real-world settings.
By choosing LoveWell, you are supporting these vital programmes, helping women gain the confidence and abilities they need for long-term employment and a positive future.